aaajiji Casino Privacy Policy

1. Who We Are

aaajiji ("aaajiji," "we," "us," "our") operates the online casino and sports betting platform accessible at aaajiji.co and any associated mobile applications and subdomains (collectively, the "Platform"). For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), aaajiji acts as the Personal Information Controller in respect of personal data collected from players and visitors to the Platform.

This Privacy Policy explains what personal data aaajiji collects, why we collect it, how we use and protect it, who we may share it with, and what rights you hold as a data subject under Philippine law. By registering an aaajiji account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

aaajiji collects personal data from you in the following categories:

• Registration data: Full name, date of birth, nationality, gender, Philippine mobile number, email address, and username chosen at the time of aaajiji account creation.
• Identity verification (KYC) data: Government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license), proof of address, and where required, source-of-funds documentation. KYC is required to comply with Anti-Money Laundering (AML) obligations applicable in the Philippines.
• Financial data: Deposit and withdrawal transaction records, payment method identifiers (e.g., GCash mobile number, last four digits of a linked card), and transaction amounts denominated in Philippine Peso (PHP).
• Gaming activity data: Game session logs, bet amounts and outcomes, game preferences, bonus utilization, and win/loss history associated with your aaajiji account.
• Technical data: IP address, device type, operating system, browser type, screen resolution, referring URL, and session timestamps collected automatically when you access the aaajiji Platform.
• Communications data: Records of your interactions with aaajiji customer support, including live chat transcripts, email correspondence, and call recordings where applicable.
• Responsible gaming data: Self-exclusion requests, deposit limit preferences, session time limits, and cooling-off elections made through your aaajiji account settings.

aaajiji collects only the minimum personal data necessary for the purposes described in this Policy. We do not collect sensitive personal information (as defined under RA 10173) except where required for identity verification or regulatory compliance, and only with your consent or as permitted by applicable law.

3. How We Use Your Information

aaajiji uses the personal data described above for the following purposes:

• Account management: To create, operate, verify, and maintain your aaajiji account, including authenticating your identity at login and processing password resets.
• Service delivery: To provide you with access to aaajiji's games, sports betting markets, live dealer services, bingo, and all other Platform features.
• Payment processing: To process deposits via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other supported payment methods, and to process withdrawal requests to your nominated Philippine payment instrument.
• Legal and regulatory compliance: To satisfy Know Your Customer (KYC) obligations, Anti-Money Laundering (AML) requirements, PAGCOR reporting obligations, and any other applicable Philippine regulatory requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, multi-accounting, and other prohibited conduct on the aaajiji Platform.
• Responsible gaming: To monitor gaming activity for indicators of problem gambling, to apply self-exclusion and limit settings, and to provide tailored responsible gaming communications where appropriate.
• Customer support: To respond to your queries, complaints, and requests submitted through aaajiji's 24/7 live chat, email, and other support channels.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates by SMS or push notification, where you have provided consent. You may withdraw marketing consent at any time through your aaajiji account settings.
• Platform improvement: To analyze aggregated, anonymized usage data to improve the aaajiji Platform, optimize game performance, and personalize your experience.

4. Legal Basis for Processing

aaajiji processes your personal data under the following legal bases recognized under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account creation, game access, payment processing, and withdrawal management.
• Legal obligation: Processing required to comply with PAGCOR regulations, AML obligations under the Anti-Money Laundering Act (RA 9160 as amended), and tax reporting obligations.
• Legitimate interest: Processing for fraud prevention, security monitoring, and platform improvement, where our interests do not override your fundamental privacy rights.
• Consent: Processing for marketing communications and optional personalization features, where we rely on your freely given, specific, informed, and unambiguous consent.

5. Disclosure of Your Information

aaajiji does not sell, rent, or trade your personal data to third parties for their own marketing purposes. aaajiji may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard processors, and other payment service providers engaged to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers engaged to assist with identity verification and fraud screening.
• Game and technology providers: Software providers who supply games, live dealer studios, and platform infrastructure components used on aaajiji, who receive only the minimum data required to deliver their services.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law, court order, or regulatory directive.
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by aaajiji, subject to confidentiality obligations.

All third-party service providers engaged by aaajiji are required to process personal data only on aaajiji's instructions and in accordance with applicable data privacy standards.

6. Cookies & Tracking Technologies

aaajiji uses cookies, web beacons, pixel tags, and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled without impairing Platform functionality.
• Performance cookies: Collect anonymized data on how players navigate the aaajiji Platform to help us identify errors, optimize page load times, and improve the overall user experience.
• Functional cookies: Remember your preferences such as language, display settings, and last-played games to personalize your aaajiji experience.
• Analytics cookies: Used by aaajiji's internal analytics tools to analyze aggregated usage patterns. aaajiji does not use third-party advertising tracking cookies.

You may manage or delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using aaajiji's core services but may limit certain personalization features.

7. Data Retention

aaajiji retains your personal data for as long as your aaajiji account remains active and for a period of five (5) years following account closure or last activity, in accordance with AML record-keeping requirements under Philippine law. Transaction and financial records may be retained for up to ten (10) years where required by applicable tax or financial regulation.

Responsible gaming records, including self-exclusion requests and limit histories, are retained for a minimum of five (5) years to ensure aaajiji's ability to honor exclusion decisions and prevent re-registration during exclusion periods.

Where personal data is retained solely for legal compliance purposes, access to that data is restricted to authorized aaajiji personnel and the data is not used for any operational or marketing purpose.

8. Data Security

aaajiji implements technical, organizational, and physical security measures appropriate to the risk posed by our processing activities. These measures include:

• 256-bit TLS/SSL encryption for all data transmitted between your device and the aaajiji Platform.
• Encryption at rest for all personal and financial data stored in aaajiji's systems.
• Role-based access controls ensuring that aaajiji personnel can access personal data only where required for their specific function.
• Multi-factor authentication requirements for all aaajiji system administrators.
• Regular vulnerability assessments and penetration testing of Platform infrastructure.
• Incident response procedures designed to detect, contain, and notify in the event of a personal data breach in accordance with NPC notification requirements.

While aaajiji takes all reasonable measures to protect your data, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your aaajiji login credentials and for securing the device you use to access the Platform.

9. Your Data Subject Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to personal data held by aaajiji:

• Right to be informed: To be notified about the collection and processing of your personal data, as provided in this Privacy Policy.
• Right of access: To obtain confirmation of whether aaajiji processes your personal data and, if so, to receive a copy of that data.
• Right to rectification: To request correction of inaccurate or incomplete personal data held in your aaajiji account.
• Right to erasure: To request deletion of personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to object: To object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
• Right to data portability: To receive a copy of personal data you have provided to aaajiji in a structured, commonly used, machine-readable format.
• Right to file a complaint: To lodge a complaint with the National Privacy Commission (NPC) if you believe aaajiji has violated your data privacy rights.

To exercise any of these rights, contact aaajiji's data privacy team at [email protected]. aaajiji will respond to verifiable data subject requests within fifteen (15) business days of receipt.

10. Children's Privacy

aaajiji's services are strictly restricted to persons aged 21 years and older. aaajiji does not knowingly collect personal data from persons under 21. If aaajiji becomes aware that a person under 21 has provided personal data or registered an account, that account will be immediately closed, all associated data will be deleted, and any deposited funds will be returned to the originating payment method.

If you believe that a person under 21 has accessed aaajiji using your account or has otherwise provided personal data to aaajiji, please contact us immediately at [email protected].

11. International Data Transfers

aaajiji's primary systems and data storage are located within or governed by Philippine legal requirements. Where aaajiji engages service providers whose operations involve processing personal data outside the Philippines — for example, global game software providers or cloud infrastructure partners — aaajiji ensures that such transfers are subject to contractual safeguards requiring a level of data protection substantially equivalent to that provided under Philippine law.

aaajiji does not transfer your personal data to countries or organizations that do not provide an adequate level of protection without first implementing appropriate contractual or technical safeguards.

12. Changes to This Privacy Policy

aaajiji may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, aaajiji will notify registered players via the contact details on their aaajiji account at least seven (7) days before the changes take effect, where practicable.

The "Last updated" date at the top of this Policy will reflect the most recent revision. Your continued use of the aaajiji Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes.

13. Contact & Complaints

For questions, requests, or concerns regarding this Privacy Policy or aaajiji's data processing practices, please contact:

• Email: [email protected]
• Live Chat: 24/7 via the aaajiji Platform chat widget
• Response Time: Within 15 business days for formal data subject requests

If you are not satisfied with aaajiji's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through Philippine government channels.